Contact information

Contact Us – Pure Shade Store

Have a question about a product, or do you need assistance with your order? Our team at Pure Shade Store is here to help!

Customer Support Hours:

Monday – Friday: 09:00 AM – 05:00 PM (GMT +0)
Saturday & Sunday: Closed

Contact Information:

Trade Name: Pure Shade Store
Email: info@pureshadestore.com (We aim to respond within 24 hours on business days)

Important Note for Returns: Please do not send any items to the business address above. All returns must be authorized by our support team via email. For detailed instructions, please visit our Return & Refund Policy.